[Resolved] Quikr — Order not received to me and there is no active orders in my quikr x account | |||
Hi, I have placed a order on 5th april 2016. On 7th april i could see that order was in "in transit" status and updated with the tracking number "[protected]" below is the url for the same where it shows as delivered. https://track.Delhivery.com/p/[protected] On 8th april, i contacted delhivery and they said that order is already delivered on 7th itself. When verified with quikr they said it is not delivered yet and the order is collected by local manager. Today(9th april), i dont see my order in quikr account. It is not present in delivered or cancelled orders also. Not sure what happend to my order. I was suspecting quikr service from first and they proved me correct. Please help me. Was this information helpful? | |||
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Quikr Customer Care's response Dear Kumar,
We are sorry to hear that. We will look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr.
We care,
Team Quikr
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 1 Comment | |||
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Even after knowing your reputation for bad service, I still thought that you will serve better this time
While placing order it was said that order will be delivered within 4-8 days.
Product reached the Bengaluru(destination) by 8th April. Still the product is not delivered and it is with your Area-Manager.
Its already been a week with manager and I dont understand why it takes so many days for delivery.
And to my surprise you guys are saying that I cant even cancel my order.
You guys wont deliver and you guys wont allow us to cancel or you guys dont have a proper date or details when it can be delivered.
What a pathetic service you guys are providing.
My money is just stuck with wrong people. you left me helpless. Thank you for your greatest service