[Resolved] Quikr — paid amount for 4 spotlight add package on 22.09.2018.,they have activated a different package

Srivalli66999

from Hyderabad, Telangana

Address:	Visakhapatnam, Andhra Pradesh, 530016
Website:	www.quikr.com

Paid Rs.6, 000 for 4 Spotlight ads as per their quote, After payment they activated a different package of 105 Silver listings.They ensured that it will be corrected but still not activated the said package& no response from Sales executives, Quikr Customer care.
21.09.18: received quote

22.09.18:Paid amount., from evening no response from executive Sujitha, Vipin, who interacted with me from 21.09 through calls & Mails,

23.09.18: No response

24.09.18: Contacted customer care number& filed a complaint

26.09.18: Mr.Jelan contacted regarding my complaint, He told by 28.09 it will done, but not.

28.09.18: No Response from Mr.Jelan tooo

29.09.18: Sent mail to Quikr Support, While the call is not connecting to customer care.,

01.10.18: Some other person contacted me, He told by 03.10.18 by 3pm it will done for sure and gave 100% assurance, But still its not done.
When calling customer care not connecting to executive.

Either executives : Sujitha, Vipin, Jeelan not responding & resolving my issue.
&when calling Customer care number they are not connecting my call to customer care executives

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Nov 4, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Oct 04, 2018

Updated by Srivalli66999 Still no call from Quikr team & not responding tooo

Verified Support

Oct 04, 2018

Quikr Customer Care's response Hi Srivalli. Apologies for the discomfort caused. Could you please help us with your contact details and we shall address your issue. Thank you

Oct 04, 2018

Updated by Srivalli66999 goldenkey.[protected]@gmail.com
[protected]

Oct 04, 2018

Updated by Srivalli66999 Today When I contacted from another number they responded & then they are saying that the package will get activated on monday. But still am not sure it will be done on monday, because the same stories they are saying from past two weeks., & they are just passing the days & my time is getting wasted. I want the issue be resolved by this saturday morning

Oct 08, 2018

Updated by Srivalli66999 Still Its not activated...They are just passing the time without resolving my issue., , , , Worst service...

I want the, money to be credited in my account today itself

Oct 10, 2018

Updated by Srivalli66999 Very Very poor service ., I am not getting words to speak.,

Such a worst service am getting from quikr!!!

still today no proper response from these people., only after calling from another number they picked up my call & now they are asking to use available credits in my account... & after completion of those credits again they will credits to my account...

Is this believable???????? They are not on their words till today & not responding my calls properly how can I assume that they will justice to my package...!!!

What they have discussed completely not acceptable because they wont be on their words to customer...

I don't want to proceed with half & half packages., , & I am very fed up with this issue after waiting such a long time of 19 Days!!!

What they are saying cannot be done properly & I will be loss for what I have paid...

I want immediate action to be taken.

Activate correct package today itself or amount should be transferred o my account today.