[Resolved]  Quikr — Payment not yet refunded

Address:	Hyderabad, Andhra Pradesh, 501301
Website:	quikr.com

Hi team,

Good day!

I am narsing, i am buyer. I done payment of rs -13601.00 for iphone 5s gold 16gb on 22-apr-16.

Unfortunately seller rejected my offer after my payment done to quikr.

I request you to refund my amount back to my account asap as its almost 13 days over.

Make my request on priority. And details given below

Transaction id - [protected]
For product - iphone 5s gold 16gb
Paid on - 22-apr-16
Amount -13601.00
Contact no. 9989*58
Mail id - narsing. [protected]@gmail.com
Bank account - hdfc credit card
Credit card - 48937*7757
Accout name - narasinga rao

Thanks in advance

Thanks,
Narsing


Then i got a replied below from quikr

Dear customer.


We regret the delay in initiating the refund for the order with ad id :[protected] for the amount of rs 520, we will initiate the refund on next working day.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards

Natasha

Team quikr
"aasaan hai badalna"

I replied -

Hi natasha,

Sorry for saying that, i am very unhappy with your poor service. Dam i need to talk to higher authority regarding this issue.

I am following up daily but no one response. When i call to customer care and ask about the status, they says that your request for product is in pending status and one more person says that your bank details are missing please provide your bank details so that we will refund your money back.

And as i mention each and every details in my first mail. (Transaction id, amount, payment date, and my bank details, etc).

And now you are saying that rs 520.00 will be refund in next working day.

I paid the amount of rs 13601.00 (Thirteen thousand six hundred one rupee) but you people are saying we will return rs 520.00. Are you people joking with customers???

I don't know any thing i don't want to talk with you people any more, i need to talk with your nodal head immediately.

Arrange a call for me. I pretty on your service.

For reference find attachments of my credit statement and transaction id details and mail reference which i receive from quikr regarding payment confirmation.


Regards,
Narsing