[Resolved]  Quikr — Pickup, Delivery issue of prepaid order and negligence of email and call reply

Dear Sir / madam,

My self Sanjay panda purchased a used mobile phone on 20th july and has made payment for it. But till now it is not updated pickup & Delivery status. For this reason I have made several times call to the no[protected] first time they told ok if you want to cancel your order then you can call again for this but now they are saying that for cancellation facility is not available from me. you have to mail for this. But i have given mail also for this several time last time they reply that it will be solved within 48hrs. Now again i have given mail for cancellation and refunding but no response is coming from them.

All email communication is attached with it please see attachment for this
Payment id is [protected]
Advertisement id[protected]
Token no for email communication is [protected]
Please take necessary action regarding my complaint against Quikr where i can refund my money.
Regards,
Sanjay panda
Mob no- [protected]
email- [protected]@gmail.com