[Resolved]  Quikr — Poor and unethical behaviour

Address:560066
Website:www.quikr.com

I ordered a refurbished one plus x from quikr with orderid: 272702 and payment through credit card. It was delivered on date 15.07.16 (Friday).

It was written that refurbished phones can be replaced within 7 days i[censored] have any issues (Snapshot is attached).

I got this product with a sharp dent on upper corner of phone.
I mailed them on regarding issue then they told me that this product can not be replaced because it is refurbished, we only replace unboxed phone.

Omg..!! What is this. Its like i cant replace what so ever u have delivered me within that box... So funny.

You can either replace the phone, return my money back or send me a unboxed phone which you could have replaced happily.

Thanking you.
[protected]
+2 photos
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Jul 28, 2016
Complaint marked as Resolved 
its duplicate complaint.original is already in queue. http://www.consumercomplaints.in/quikr-pathetic-and-unethical-behaviour-c1337668
Quikr customer support has been notified about the posted complaint.
Complaint comments 

Comments

After receiving product i mailed them on 18th July 2016(Monday) regarding replacement.
And after getting rude response i again mailed them on 25th but did not get any response.

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