[Resolved]  Quikr — premium ad full refund not given

Address:	Bangalore, Karnataka
Website:	www.quikr.com

I had posted an ad for my car on quikr on 3rd october 2017. I had paid around 400 rupees. On the same day i got a call from a mr lokesh from quikr who coaxed me into buying an additional premium service to get more chances of my car being sold. He said that by paying 1500 more i will have guaranteed contacts and if i don't get 100 contacts in a months time then the full amount will be refunded. I bought the service on 3rd october 2017
Invoice no: lf/273505/[protected]
I probably had around 5 - 6 contacts from parties who did not respond further. Around 2 months had passed and when i called the quikr helpline they asked me to send an e-mail to [protected]@quikr.com. I got a call from quikr and they asked me to install paytm so they can send the refund.
They only returned rs 392.70 on 30th november. When i e-mailed them again for an explaination they did not call nor write back
When i called the helpline some mr khan promised a callback from the sales team in mumbai.
I don't know if the calls are recorded for the sales team as i feel they are mis selling their products.
I want a full refund from quikr and interest for the inconvenience they have caused by not providing a contact to deal with the issue and for misleading me into buying their product.
I will do further negative publicity online if this is not resolved in a weeks time