Quikr — Product not received though we paid money

Address:	Bangalore, Karnataka, 560072
Website:	bangalore.quikr.com/New-Motorola-moto-g3-for-year-end-sales-discount-W0QQAdIdZ248712510

14/1/2016
client number : DEVARAJ mob no: [protected]
client email : [protected]@gmail.com
description:the above mentioned person gave an add in quikr and after seeing this add we called him and he said first you should pay the money through bank using the below mentioned account so we deposited the money(Rs.3400) after this incident we tried to call him but the person din't reply for any of our call so plese help us .
product description:moto g3 mobile phone
account information: apex web services, account no:[protected]
resolution: refund the money or we want the product which we ordered
please help us