[Resolved]  Quikr — purchase vivo v11pro from quikr, neither product nor refund i got from them

Address:Bangalore, Karnataka

I saw an add on quikr (16/04/2019) of mobile in which it is written special offer contact on whats app ([protected] name mohite company name a to z marketing) so i contacted. He said i've to pay 1500/- (Using phonepay [protected]) to booked product and rest will be cod. So i payed 1500/- after that he said cod is not available so i've to pay in full i. E 6000/- (1500/- + 4500/-) so i paid full after that he said extra transportation charge 1550/- need to be paid then only your product will be dispatch. I dont have any other option so i paid that also (Payment is made through phonepay). After payment he said your product is dispatch you will get it in 2-3 days (I. E 19/04/2019) after waiting for two days i called him he said our product is stuck at airport so it will take time so i said him "you please cancel my bill and refund me" he said ok we will refund you on 30/04/2019 again on 30/04/2019 i called him he said at around 6.00 pm you will get your refund which is not done till now (01/05/2019) now their phone is also unreachable and their add is also removed from quikr. I'm very much worried now dont know what to do "someone please help me out from this situation"
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Jun 4, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 02, 2019
Quikr Customer Care's response
Hi Aamir, Kindly help us with your contact details and AD ID we shall assist you. Thank you.
May 02, 2019
Updated by Aamir Eqbal
my mobile no [protected] i live in kolkata
May 03, 2019
Updated by Aamir Eqbal
ad id id[protected]
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