Quikr — Quikr ad[protected] item not delivered after 1 month

Address:	560103
Website:	www.quikr.com

Dear Concern,

I purchase TV stand Ad id[protected] on 25 February.On 3rd March 2016 in morning 7:00 I received SMS and email that your item is delivered. So I called customer care and inform them that item is not deliver to me. I escalate this issue. Also I dropped email to [protected]@delhivery.com, [protected]@delhivery.com, [protected]@quikr.com
on 3rd March. I asked them how is possible to deliver item in morning 7 am and if it was delivered than send me invoice copy where my signature present. I received reply from [protected]@quikr.com that your ticket#[protected] will resolve in 24 Hr. But from that day still issue not resolved. Also I asked update on 7th Mar through email. Then from that day I constantly asked update for my escalation on customer care. Initially I spoke with support agent but they not able to resolved my issue. So than I tried to spoke with floor supervisor. Every time supervisors commit me that your issue resolved with is 24 hour to 72 hour. So when i called after 72 hour that supervisor not present who commit me that your issue will be resolve. Again I have to explain everything to new supervisor and again same commitment and no response from their side. Even I also spoke with manager but he is also not able to resolve my issue.
If you want to know how many call from my side asked customer care to pullout their database.
Below are the supervisor and manager name. I don't think you need agent name also.
Supervisor name-Monika, Sobha, Benny Michael, Dev, Vikrant & one more..
Manager name-Amandeep Singh
Customer care[protected]
Please resolved my issue