[Resolved]  Quikr — quikr money back plan and now they are not refund my amount

Address:

Indore, Madhya Pradesh, 452001

Lf/jan18/001137 lf/jan18/001120
AdID:[protected]

My contact is (9.6.9.1.6.1.1.9.1.6)

This are my two invoice number your representative told me the money back plan if my car not got sold on quikr then the amount will be refund in my paytm after one month last time when i complaint about the same i got a call from your side and executive told me amount will be credited in my paytm in some days approx 15/16 feb 2019 but there is no amount credited in my walled and also i didnt get any update kindly refund the amount as soon as possible and there is no way to contact your support team when i call on customer they do only one thing they transfer your call to the next department now i just rcvd a call from quikr they again told me the same thing that they will refund my amount in next 5 to 7 working days are you really kidding me i called from a new number and they didnt asking me anything no invoice number no information they directly told me we initiated your refund is it a company or looters...
I want my refund as promised by your representative