[Resolved]  Quikr — quikr rto service - no response

I have opted for quikr rto service from hyderabad to transfer my car registration from karnataka to hyderabad on 28th july, paid rs34325 and handed over my orginal car registration card and noc, till now no one from quikr resolved or responded to my query, i have been following up over email but no single response from quikr. I am now very worried about my originals and money paid online to quikr. Do i need to register a police complaint about this case?
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Sep 24, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Quikr Customer Care's response
Hi Kalyan. Apologies for the dismay. Please share your contact details and we shall reach out to you ASAP. Thank you
Aug 22, 2017
Updated by KalyanMadireddy
Please call my at [protected]; following is the email I received from Quikr on 29th July, post that no response from Quikr team which really bothers me a lot as professional company like Quikr also has poor customer service.

we are passing your details to our logistic department, one of our backend executive will reach very shortly and verify your documents online,

Please call back/whats app on [protected] for first line of escalation/update or you can reply to the same email.

And

For 2nd & Final stage of escalation You can write back to our Manager & Business Vertical Heads on renuka.[protected]@quikr.co.in, [protected]@quikr.com Call on [protected]
Complaint comments 

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I was told to reach below contacts who don't respond back to my emails or calls...call my cell [protected] ASAP to address this issue.

Please call back/whats app on [protected] for first line of escalation/update or you can reply to the same email.

And

For 2nd & Final stage of escalation You can write back to our Manager & Business Vertical Heads on renuka.[protected]@quikr.co.in, [protected]@quikr.com Call on [protected]

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