[Resolved]  Quikr — Quikr steal my phone

Address:	Kolkata, West Bengal, 700006
Website:	www.quikr.com

I sold my phone to mi4 to quikr. they told me that they would send me my money into my account, but after week letter when I did not get my money into my account then i contact to with their customer care and they told that they would return my phone, and its more than one month passed still I have neither got my phone or money, I already contacted with customer care more than 100 times and they still telling me I have to wait 2 days then I will get my phone, and if i am putting pressure on them then they are telling me, i will receive a call from their concern department within 24 hours, sometimes i got call from their concern department but after knowing all issue they were telling me again have to wait 2 days then i will get my phone. and i am doing all this process for more than one month. now i am totally frustrated and don't know what to do and even don't know to raise a complaint in consumer forum. please somebody help me.
thank you
my registered mobile number with quikr is [protected]
my phone is xiaomi mi4
my name is deepak choudhary