[Resolved]  Quikr — real estate - property for rent

Address:

Jaipur, Rajasthan, 302021

I posted an ad of my house for rent in Chitrakoot, Vaishali Nagar, Jaipur. On 3rd August, 2018 i got a call from executive (Ujala) saying they are getting much queries about properties in my area. And they told me that they will rent out my property within 1-2 weeks and they promised me they will give me atleast 1 visitor per day. They told me that I've to pay Rs. 1200 for converting the ad to platinum and then i paid the amount. Then 2 weeks passed, i didn't got any response from tenants and no single person came for house visit. Then i tried to contact the executive (ujala) and she ignored me. On 27 August, i contacted customer executive and told them to refund my full amount as you've frauded me into paying 1200rs. The executive then said there is no policy of refund despite of saying that their executive ujala has misguided and frauded me. He then said another executive will call me within 1 hour. But it has been 4 hours and i didn't got any call. I've attached the payment receipt and the call recording. I want my full refund from quickr.