[Resolved]  Quikr — received damaged order : ad id :[protected] ad id :[protected]

Address:

New Delhi, Delhi, 110014

I have received my order related to id :ad id :[protected]/ad id :[protected]on dated 31st july 32017, both product has major damage which cant be avoid, at the time of delivery i have asked to quikr delivery partner "gati" to let me check the product but they refused, when i opened the box i found both products has major damaged, one of the product which is "kenstar cooler" it's completely damaged, since then i have complaint more than 12 times n every time i have sent emails with pics in which they can easily find the damages, after no responds on emails, i called quikr multiple times every times they ask for the pics n i told them i have shared the pics on my mail kindly check, they refuse tha they dont receive any pics, they do receive the mail but there is no pics, every time they ask for the diffrent format pics to be send n even i sent all the pics in all possible format, but so far they are not accepting tthat they received any pics, they do not even confirming that which mail they received and which they dont. They dont even responding or replying on my mail's, they know that these are their fault and the product got damaged during transit, which is completely their fault, so they stop responding and not even accepting thet they have received the photos which actually they received.