[Resolved]  Quikr — Received defective refurbished phone need replacement

Address:Chennai, Tamil Nadu, 600119
Website:Quikr.com

I have purchased Lg nexus 5 16gb excellent condition, but the phone is not even turn on and I send a mail to [protected]@quikr.com regarding my problem with invoice copy, Imei number and image of phone that I received. I didn't get any reply and more over when I call to quikr customer care they cut the call suddenly after hearing my problem. My order ID is 10176265. I want replacement. Such a poor customer support.
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Oct 29, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2016
Quikr Customer Care's response
Hi Krishnan,

We regret the inconvenience caused to you. We've shared your Order ID with our support team and they will get back to you.

Thank you.
Complaint comments 

Comments

I had ordered Refurbished Nokia Lumia 620 (Order No[protected] on 13/09/2016. I paid via Debit Card. But till date i didn't get any Confirmation of getting delivered. I called QuickrX customer care 3-4 times, but they every time they answer me " We will inform you soon, if its dispatched" . There is no COD option too. Please help!

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