[Resolved]  Quikr — Refund is not being done

I placed an order for one plus 7t mclaren edition, the payment id for the
Same is [protected] on 13th july 2020. I immediately called to cancel it
Within 5 mints and was told to cancel via mail so i cancelled the order by sending mail, the ticket number for the same is [protected]. On 14th i received confirmation message saying my order has been cancelled and rs.200/- will be deducted and the rest amount rs. 23449/- will be refunded. And the refund process will be completed within 4-7 working days. It's been more than that i have mailed so many times regarding it but got no response. When i called quikr support regarding it, they said to contact quikr doorstep and the contact number for quikr doorstep is the same as quikr. So they are trying to loot me by not refunding me my money.