[Resolved] Quikr — Regarding ad id:[protected] | |||||
Hi, I am really surprised to the quikr with the delivery. The promise date was within 3 to 5 days, but already it passed more than a week and since last 4 days regularly I am getting call from quikr transport team that today we deliver your item and everyday at the end of the day I get upsate because not received my item. And from last 3 days I am requesting from quikr transport team to please deliver my item and everyday they are raising my complaint on highest priority. But everyday I get know nothing, I am really surprised that in is this a way to handle the high priority complaints handling process. Unfortunately I am first time user so that's why I am sufferings these problem I hope in future I will not repeat such type of problems. And I will try to make complain in all social website to be aware of quikr so no can make stupid for next time. Thank you so much for all your support. Was this information helpful? | |||||
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint. Verified Support Jan 28, 2016 Quikr Customer Care's response Dear Shiv,
We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again.
We care,
Team Quikr
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
82%
Complaints
5424
Pending
522
Resolved
4270
View all 5424 Quikr reviews & complaints
+91 80 6736 4545 [Care]
+91 22 6729 0000 [Head Office]
+91 22 6779 7979 [Support]
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Quikr contact information
Am Hariprasad J am purchased on sofa set ( Ad Id :[protected] in quikr on 26.01.2016 and i made a full payment on same day and next day i got a call from quikr your delivery schedule on 30.01.2016 time 5pm to 8 pm. on Saturday 7.30 i got a call from quikr people from seller place sofa is heavy we can not give delivery today because sofa is heavy, Sunday morning with in 10 am we will give a delivery like i said ok. but Sunday am waited in home whole and i called delivery people c care gudgav for std call they also not respond again Monday i got a call from delivery team they said sorry for inconvenience we will give delivery today like Monday also no delivery, no Tuesday again i called quikr c c they telling every time we are escalated ur complaint like after that also no delivery finally i called quikr c c i[censored] want u can cancel ur order we will refund ur money back after i write mail for cancel order on Thursday 05.02.2016. Then after canceling order i got call delivery team we are reschedule ur delivery on Saturday like. See this is first time am used quikr but its worst worst service but still am not received refund amount. please don't use quikr its my humble request. and they are using Child labor also please authorize person take care of this. And the higher authority contact or communication also not ready to given.concern person pls take serious action and solve the problem.
Again am telling u people seriously don't use quikr
Regards
Hariprasad J
[protected]/[protected]
[protected]@gmail.com