[Resolved] Quikr — regarding refund of nexus 6p 128gb ad id[protected] in paytm [protected] account

Pardeep Mehta

from Rohtak, Haryana

Address:	133005
Website:	www.quikr.com

Ticket No:[protected]

wrt Nexus 6P 128GB mobile Ad ID[protected], I want Quikr Backend Team to assist me for Payment of Rs. 7054 as refund and credit in my Source Account ( Paytm - [protected] ). The payment was credited in my Quikr wallet on 6.10.2018, the saturday and I had initiated the process of transfer of the same amount on same date Itself in my source account ( Paytm - [protected]). But till now the credit on account of transfer of same in my Source Account has not updated ( As per 10.10.2018). I have been writing emails to Quikr Backend Team again n again on repeated basis but no response is being provided to me for the same concern. I am fedup with the silent attitude of Quikr Backend Team. I never had expected this extent of careless behaviour by quikr team.You may check my emails in quikr server database. What should I think of the being silent from Quikr Backend Team side.
This really is ridiculous and shows how Quikr treat with Its regular customers and how poor is their customer support.

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Nov 23, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Quikr Customer Care's response Hi Pradeep. Apologies for the discomfort caused. We shall connect with you shortly and address your issue. Thank you

Feb 14, 2019

Updated by Pardeep Mehta I had received a call from customer care team, even the issue was resolved . I was given cash benefit coupon code by the Female Customer Care Representative and was assured the credit of the same in my account (Quikr Account) but have not received the same in my Quikr account till date. The call was received by me at my registered contact number - [protected]