[Resolved] Quikr — RTO Service Not delivered

[Resolved] Quikr — RTO Service Not delivered

D Debs90 from Powai, Maharashtra

I reached out to RTO agent Avishek Gupta (registered in QUIKR) having phone number [protected] for providing me NOC for transporting my car from Kolkata to Bangalore. He has taken full money in advance (6k) from me on Sept 2020 in assurance of providing me NOC and getting it delivered by Nov end. Since 20th Nov, he is not reachable over mobile phone / watsapp and I have not got the NOC yet. Please let me know how to reach to him urgently. Kindly support me in this. I have his bank details and conversation in Watsapp. Over last 1 week I have tried to reach to Quikr support via mails (ticket no#523089) and call, but no support received. I request you to please help me connect to the RTO agent or help me recover my money. Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint.
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Quikr Customer Care

from Pune, Maharashtra

Verified Support

Hi, We are sorry to hear that, Kindly provide us with your contact details. We shall assist you. Thank you.

Debs90's [Complaint's author] reply, Dec 2, 2020

Kindly drop me mail at ratsyatra@gmail.com . I am awaiting response form Quikr Support for 10 days now. Have raised 2 tickets, still no response

Debs90

from Powai, Maharashtra

Quikr help tickets #523089 and #717308 raised on this issue. Kindly reach out to me via the mail ID attached with these tickets. Looking forward for a resolution. Thanks.

Quikr Customer Care

from Pune, Maharashtra

Verified Support

Hi, Thank you for sharing your contact details, we shall connect with you soon.

Debs90's [Complaint's author] reply, Dec 6, 2020

No one yet has called me or mailed me. How long am I supposed to wait for a resolution? It has been 15 days now and have not heard from Quikr support service. Atleast give me separate contact for the RTO agent or help me recover the paid amount from him. I am surprised how come these type of irresponsible and unreliable people are onboarded as trusted agents in Quikr platform. Kindly help me find a solution. Do I again have to reach out to another vendor for the service? My car transportation is on hold for the same.