[Resolved] Quikr — they are delivered defective refurbished phone

rana311

from Guwahati, Assam

Address:	713212
Website:	www.quikr.com

Order id: 10321382
Model no. : lg g3 (White, 16 gb)
Order placed : dec 16 2017
Delivered date: dec 22 2017

I got the phone dec 22 without charger and headphone. When i use the phone then i find that the upper display is not working. Then i call the customer care of quikr, they said me sent all the details of order, photo and the video (Video of which portion of display is not working) to the email address [protected]@quikr.com. Then i got the email that you will get suitable solution within 24h, 3 days passed but i not got a single call from quikr.

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Jan 27, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Quikr Customer Care's response Hi, We are sorry to hear that. We have escalated your issue and our support team shall address your concern shortly. Thank you

Dec 30, 2017

Updated by rana311 They are fooling us by saying that the product is 36 quality point check.They are selling the defective mobile . They are not giving the replacement of the mobile.Wasting of time saying of the problems to the the quikr customer care.
What can I do now 7 days passed but I not got single solution.

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Comments

Udn110

from Chandigarh, Chandigarh

Hi. Same here. I was conned with quikr certified. Sold a defective product and its 15 days no one t9 pickup. New new reasons everyday. I am going to file a police complaint.

rana311's [Complaint's author] reply, Dec 30, 2017

do not buy anything from quikr ever.