Quikr — Using my failed transaction amount Rs 797/- to convert my deleted free ad to premium ad

Address:

Hyderabad, Andhra Pradesh

Using my failed transaction amount Rs 797/- to convert my deleted free ad to premium ad istead of deleting. I posted free ad. After that i modified and tried to convert to premium ad, but Rs 797/- transaction failed. Again i transfered Rs797/- this tansaction successfully completed. Immediately i deleted free ad, But quikr not removed my ad in their site immediately i talk to customercare Mumbai.(Hyderabad customer care never lifted my calls.).They told me by evening they remove my free ad and gave me Chennai number and asked to comtact them to get back my failed Rs 797/- and i sent mail to [protected]@gmail.com. After all this on 23 rd they converted my deleted ad to premium ad with my failed transaction moneyRs797/-. As a proof i attached 2 files.Customer id is old one to 23rd ad and latest to 17 th ad. Next both ads are same except 2 photos. Given this mail: Quikr Premium Services 11:00 AM (22 hours ago) to me Dear User, Thank you for writing in. As per the policy, Once the ad is posted it cannot be re-posted, refunded or transferred to some other ad. Do revert for more details. Regards, Team Quikr.