[Resolved]  Quikr — washing machine

Address:	560036
Website:	www.quikr.com

I purchased a washing machine through quikr. Seller didn't provide the inlet/outlet pipes hence couldn't check the working condition before delivery executive was leaving. When i switched on i could fine that there was huge leakage from back of washing machine. I complained to quikr but they said they don't have any responsibility and they are just intermediary. They asked me to settle the issue by contacting seller. I called the seller he didn't responded then i messaged in whatsapp, he asked me the issue and then blocked my number. I reached out to quikr for the seller address but they are not providing me. I approached consumer court but it requires the seller address for filing a complaint. Quikr told that they will remove the seller if reported any fraudulent activities but i was shocked to see that he is still selling more washing machines in quikr.
This was the quikr receipt
Congratulations on a successful transaction with [protected]@gmail.com!
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₹ 4500
Bangalore
Ad id[protected]

Gajendra naik sun, nov 26, 2017 at 5:20 pm reply-to: [protected]@quikr.com to: [protected]@gmail.com ticket no:[protected] dear mr. Vipin, we thank you for choosing quikr doorstep! We apologise for the inconvenience caused to you. We would like to inform you that we will not be able to return the product once the pod is signed. Hence, we request you kindly arrange the self-shipping and coordinate with the seller to resolve the issue. We appreciate your patience. For any clarification or query write to us at [protected]@quikr.com.
Regards, gajendra naik, team quikr
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