[Resolved]  Quikr — Wrong product has been delivered

Address:560100
Website:Ecommerce site for Old goods

Order details - quikr.com advertisement id :[protected]
Quikr contact number:[protected]

My mobile number : [protected]
Email id : limbasiya. [protected]@gmail.com

There is fraud incident done by one of quikr.com seller. I ordered sony playstation 4 (Ps4) game - gta 5 (Full name grand theft auto 5) price 1503 inr. And delivery was playstation 3 game price 100 inr.

The courier person has not informed me about delivery period or nobody has told me to come and check the product before delivery. When i am opened the box and its playstation 3 game, i have raised complain to quikr.com that its incorrect product. They are not ready to accept and telling that we just deliver the product not our responsibility what product is shipped and if its wrong or right.
Please see the pictures of the item that is delivered by quikr.com

I need my refund on this product and want to return it.
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Jun 12, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
Quikr Customer Care's response
Hi Nirav, We are sorry to hear that. We have escalated your issue and our support team shall reach out to you soon. Thank you
May 16, 2017
Updated by Nirav Limbasiya
Please call me on My mobile number during 10AM to 4PM.
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