Submit a Complaint
Water Heaters & Geysers
Racold

[Resolved]  Racold — racold cdr 15v vertical water heater loud noise issue

Address: Bangalore, Karnataka, 560068
Website: www.racold.com

I had purchased racold cdr 15v vertical water heater a few months back and the water heater has an intermittent loud noise issue. I have raised at least two different service request with racold customer service with no solution for the loud noise issue on racold cdr 15v vertical water heater. It seems to be a product manufacturing defect. Please have the defective racold cdr 15v vertical water heater replaced asap!

Ph# [protected]
Was this information helpful?
No (0)
Yes (1)
Sep 20, 2017
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Racold Customer Care's response Dear Bipin,

We care about our customers and have made a note of your issue. We’ve shared your details with the relevant team and they will connect with you shortly. Appreciate your patience in the meantime.

Warm Regards,
Team Racold
Verified Support
Aug 16, 2017
Racold Customer Care's response Dear Bipin,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Warm Regards,
Team Racold
 
1 Comment

Related Racold reviews

[Resolved]Racold - Installation of gas geyser[Resolved]Racold - Complain against Racold Geyser Serviceman Mr. Jagadish N Jagga Phone no. 9738525752[Resolved]Racold - Solar Water heater 2202051234[Resolved]Racold - Geyser - Water Leakage Problem[Resolved]Racold - Geysers
View all 357 Racold Reviews

Comments

The loud noise issue on racold cdr 15v vertical water heater is still not resolved, this is a defective product. Please replace the defective product. I am not happy with this product!
Reply
Racold Customer Care's response, Nov 21, 2017
Verified Support
Dear Bipin,

Sorry for the inconvenience you have faced. We have noted down your details and have escalated your issue to our concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.

Warm Regards,
Team Racold
Racold Customer Care's response, Nov 27, 2017
Verified Support
Dear Bipin,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Please do share your valuable feedback with us as it will help us to serve you better.

Warm Regards,
Team Racold

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Racold
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    357
    Pending
    0
    Resolved
    201
    View all 357 Racold reviews & complaints
    Racold Phone
    +91 21 3567 4700
    Racold Address
    Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
    View all Racold contact information