[Resolved] Racold — racold cdr 15v vertical water heater loud noise issue | |||||
I had purchased racold cdr 15v vertical water heater a few months back and the water heater has an intermittent loud noise issue. I have raised at least two different service request with racold customer service with no solution for the loud noise issue on racold cdr 15v vertical water heater. It seems to be a product manufacturing defect. Please have the defective racold cdr 15v vertical water heater replaced asap! Ph# [protected] Was this information helpful? | |||||
Sep 20, 2017 Complaint marked as Resolved Racold customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Racold Customer Care's response Dear Bipin, We care about our customers and have made a note of your issue. We’ve shared your details with the relevant team and they will connect with you shortly. Appreciate your patience in the meantime. Warm Regards, Team Racold Verified Support Aug 16, 2017 Racold Customer Care's response Dear Bipin, We understand that your concern has been addressed. Do let us know if you need any further assistance. Warm Regards, Team Racold | |||||
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+91 21 3567 4700
Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
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Sorry for the inconvenience you have faced. We have noted down your details and have escalated your issue to our concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.
Warm Regards,
Team Racold
We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.
Please do share your valuable feedback with us as it will help us to serve you better.
Warm Regards,
Team Racold