RailRestro Complaints & Reviews

I have made a complaint but no action taken by them...

Order ID - #2235288

Date of Order[protected]:02:17 PM

Full Description - I am travelling from Coimbatore JN to Thane by train LOKMANYA TT EXP (Train No 11014). I have ordered food (4 Veg Fried Rice) from restaurant RRR LASSI ND SHAKES for 8 people (3 Childrens) for Anantapur station which comes at 9.07 PM. The restaurant has cancelled the order by giving reason of heavy rain at Anantapur, but there is no...

I ordered my food at Moradabad station but die to lack of time it is cancelled and the person also asked me to cancel it or not i asked him to refund my money but that money isn’t refunded bow and the person is not picking the call too...

We have order food before 3 hrs even though we have not received the food delevery...

I didn't receive any bill for order Id 2129490, I tried with WhatsApp support but no help. They continuously saying that bill has been sent automatically...

RailRestro is the fake website to do fraud with money, they take money from customer to get deliver the food on train but they never deliver and they take online payment only to do this ....

8th Aug'22 - I was traveling from Hosapet to Bangalore and ordered food from RailRestro - chole rice combo and aloo parantha combo.
After some time, call received from restaurant about the unavailability of chole rice combo.
The order was cancelled after contacting rail retro customer care.
And they suggested to place new order with cash on delivery (COD). Thus, new order was placed with COD and received as well.
br...

Order id - 2099954

Jo utapam mene mangvaya tha usne food discription me likha hua tha ki onion tomato and seasonal topping kuchh aayega sathme hot chutney par muje mila sirf plain utapam na kuchh chutney na hi kuchh uske upar tomato aur onion add kiya hua muje mere order rs refund chahiye...

I ordered food online they charged me money did not deliver food and when called started abusing me this is wrong plz refund my money...

1987222 - Order Number
Sangeeta - Name
Order Date : [protected]:53:02

Food ordered not delivered and no refund processed....

You people are simply fraud and making money by doing this fraud business. Simply taking orders and money then not delivering food if i call you consumer care people your talking in very rude manner i wanna complaint about your freud company and wanna go with legal action i want revet to my complaint or els i’ll go with legal action...

I had ordered food on 28 may 2022
and i had got my food at ludhiyana in.
But appropriate food has not been
provided. Two items which i had
ordered were misplaced with low cost
food. And food quality and quantity
had been also compromised. I logged
complaint against it. But no soluation
has been provided. They are
continuously manipulating the things.
They provided me a...

The quantity of the food is not sufficient for even one person whole on the description it said serves 3-4. And it costed me 320 which is too high for the tasteless food and the quantity is too less. I had ordered reading description thinking it would serve[protected] three o[censored]s. Now I need to look for food. As it will feed o ly one...

I got the delivery at ujjain station but delivered wrong and smelling food and i found an stapler pin in rice and no response from the
customer care it was so disappointed...

My order is not delivered in my train
I was order food from railrestro.com
In jhajha junction restaurant name hotel rajasthan my order number is 1983202
But station crossed and my order is not delivered...

Hi,

I placed a food order for my father through the railrestro web page at around 2100hrs to receive my order at Saharanpur Station while travelling through train no 12238. My father did not get order delivered at the station with no update from railrestro even after getting order placed as well as accepted by railrestro. Even I called two times to customer care for ensuring delivery of food so that my father did not get sleep...

I placed order through the helpline number of railrestro at around 8:12 pm to receive my order at Lucknow Station while travelling through Shramjeevi Express (12392). I did not get my order delivered at the station with no update from railrestro even after getting my order placed as well as accepted by railrestro....

I have ordered food and not delivered. Register mobile nmbr [protected]. Paid 945 rupees to [protected]. I have attached screenshot. Refund my money as early as possible...

I have ordered food and paid 945 rupees to [protected] from [protected] via phonepay. I have called customer care and reminded them 4 times about food. And, at last they did not delivered food. This is the worst service. I am going to escalate this issue and lodging a complaint on whole services. When i called customer care again, they said it is vendor problem. We cant help....

Hii Sir,
On 06/04/2022, I was travelling in Puri Bikaner Express with PNR no [protected]. I had ordered food twice through this app for lunch and dinner. For lunch I received the order at Sambalpur junction as per my ordered but while recieving dinner at Sahdol station order quantity didn't match while unboxing the food. As per my order Rs. 160 veg combo was missing which was supposed to be with some veg curry and 3 roti. So please...