[Resolved]  D. R. M. Eastern Railway Asansol — Complaint for issuing invalid reservation ticket

Address:

Jharkhand

To,
D.R.M.
Eastern Railway
Asansol
Subject:- Complaint for issuing invalid reservation ticket.
Dear Sir,
I Sanjay Horo (27) son of Naiman horo (50) Residing at J-67 Shyamali colony PO. Doranda Ranchi-2 Jharkhand,
1.On date 14/12/2012 at 18:47 I have taken Reservation ticket by HP quota from jasidih railway station for the journey of jasidih to hatia on date 15/12/2012 train no.18621, my PNR no.[protected].
2.On date 15/12/2012 at 20:50 I had boarded train from jasidih railway station as my ticket was confirm which showed seat at S-3, seat no. 65,66.
3.In S-3, seat no. 65, 66 two person were already seated there then I checked their ticket and PNR no.[protected] and [protected] show same seat confirm to them.
4.Then I spoke to TTE, Mr. D.K singh and G.Toppo who were on duty they check in there Chart list and they told me that our ticket has reservation from jasidih to hatia but boarding from ranchi to hatia, so you are not entitled on this seat neither you allowed to travel with this ticket.
5.Therefore I had correctly filled the ticket reservation application form. and due to irresponsibility of ticket booking employee I was handed with a invalid ticket.
6.So I had travelled whole journey standing and inconvenience, as I am post polio Orthopedically Handicapped person from right leg therefore I suffered 8 hour journey with very difficulties like physically and mentally harassment because train was over crowded due to heavy crowd of passenger as next day Bank exams and SSC exams were in Ranchi. Due to this heavy crowd not even got a place to sit.
7.As my father was travelling with me, my father is also patient of “Pulmonary Embolish” one year ago he operated in CMC hospital vellore Doctor has Adviced him not to stand continuously for more than 2-3 hour.
8.Therefore kindly consider my case as serious issue and take an action against it as per railways rules.
Your faithfuly
Sanjay horo
[protected], [protected]