Railyatri — bus ticket refund

Address:	Pune, Maharashtra
Website:	www.railyatri.in

This is very frustrating and and mental harassment.
The bus got breakdown in the starting of the journey around 10pm.
The driver and bus agent keep saying that mechanic will come and repair until 1.30 am after that he says we can't do anything now you manage by urself.
Now tell me what we can do at 2am in the middle of nowhere.
We have to catch office next morning now tell me what can we do.
This is not at all the way of dealing with customer.
The foolish bus travel agent said we will refund through the channel you book the bus but this is not the solution.
I can't give that execuse to my boss next morning.
I had to suffer a lot just for reaching the pune. Even now i am suffering just to make it to the home.
Tell me who will pay for office losses and what is the compensation for the mental trauma i have gone through.
They should have arrange the alternative for every passanger being a travel agency and if they can't do anything in those breakdown condition then they should close there shops.
I had to pay 3000 for getting a 1*1 space just to manage myself in a cabin in a bus in worst conditions.
Who will pay me those losses i didnt book the seat in advance to suffer all this.
I think you might get the picture please revert asap with the compensations of my losses.