Railyatri — cancellation refund

Address:

Hyderabad, Andhra Pradesh, 500072

Hi railyatri team,

I would like to reiterate my point that your ticket cancellation policy as per the attached ticket says:

1. 70% of the fare will be refunded if cancelled befor 4 hours of departure.

The departure time of the bus was friday, 15th sep 2017, 7:35 pm. The time of ticket cancellation was on friday, 15th sep 2017, 3:32 pm. The difference in time is 4 hours 3 mins. Hence, based on the above cancellation policy, i am eligible for the refund of 70% refund of the bus fare. The bus fare is 629 rs and i should get a refund of 440 rs.

I have explained to my best regarding the refund. Please revert to this email as soon as possible as i am waiting for the next action.