Rajdhani Express — low quality of food, staff asking bribe in Rajdhani and Tamilnadu Express

Respected sir, we had travelled in Raldhani train last month (towards Tamilnadu).we have complaints for many things. 1. Over all Food served war very low in quality. Meals on wheels supply is very worse now. 2. lime water served was very bad.i think 80% people did not drink and discarded with one sip. 3. Ice cream was served at 10.00pm.so around 90% traveller had returned it. 4. before six o’ clock tea a was served. many told to give after it and the serving staff accepted but did not give again though we asked it. Also Many told to keep the flask on the tray. But he did not. 5. The serving staff did not follow hygiene. Once we saw that he was cleaning the wash basin with his bare hands.He never used to wear gloves. 6. finally he asked money to all for his services. Many gave as he was insisting them. 7. The staff who served bed sheet also asked money and got irritated as many not given. 8. We returned back with Tamilnadu Express. The staff who served bed sheet asked money in that train. The experience was occurred in Orissa Rajdhani train. Few friends told me that the trend is seen in all Rajdhani but no action still even on many complaints. We wonder how and when our Railway got such bad staff and services as these were not seen few years back. Please take necessary action to stop such malpractices in all trains.