[Resolved]  Rao Holiday Membership — False Commitments

Address:Virar west Mumbai
Website:[email protected]

I have enrolled for membership with Rao holidays through their executive who contacted me for the same. I paid a total amount of 57000/- towards the membership fees. The company executive sent me hotels list which will be eligible for the members. Accordingly, after confirmation several times with executive, I made payment for the total amount through QR code sent to me by the executive.

Next day I received welcome mail with membership id from the booking desk. Thereafter I mailed the booking desk & informed about my booking details as discussed earlier with the executive. But now the booking desk denies the list of hotels as sent by the executive, saying that membership is not eligible for the hotels as mentioned in the list.

So I asked them to communicate with the company executive and verify the same. But they were reluctant to do the same. Moreover, when I demanded my money back, because they cannot fulfill their own commitments, they are neither willing to do the same.

Further when I said that I will have to take legal action for the deficiency in service created on their part, they are list bothered for the same. It was as if they were accustomed with all such fraudulent situations and ready to face the consequences. I addition to this, they have provided customer care, which is always switched off
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Yes (72)
Dec 16, 2023
Complaint marked as Resolved 
Basically the executives of the company did not clear the list of hotels at the time of booking. Hence their was misunderstanding regarding the same. But now the company is ready to resolve the matter, but wants me to take back the complaint registered on the forum. Only after the same they will go ahead as decided. I have requested you to delete the complaint from the forum several times, because I am not getting any service from the company till the deletion of the complaint. Kindly delete the complaint at the earliest
Nov 01, 2023
Updated by vikram5
Thanks for your support. My complaint is resolved. Their was misunderstanding, which was clarified by the company. I have no complaint as of now.
Nov 08, 2023
Updated by vikram5
Since my complaint is resolved with Rao Holidays, kindly acknowledge the same.

Kindly do send me acknowledgement mail for the deletion of the complaint .

My mail id is [protected]@gmai.com
Apr 11, 2024
Updated by vikram5
I have physically lodged complaint against Rao Holidays in the Consumer court. Because till date I haven't received my money back.

Beware of this fraudulent company.
Complaint comments 

Comments

Dear Consumer,

This is true. The same thing has happened with me and I do have all the communication available with myself.

Request you to kindly take immediate and strict action as they can mislead many consumers
This would be 100% true because there is one more company with the same fraud scheme exact the same way to take money from people

Fraud Company Name: JDP Club and Resort

I am requesting Consumer Court Kindly take appropriate actions against these kind of companies
Raised same concern against JDP Club and resort as below

They have same pattern involved in scam

I request all to share this message with as many peoples as possible

so that no one gets cheated further

use full links below:

https://www.jagograhakjago.co.in/consumer-act/fraud-jdp-clud-and-resort-holiday-...

https://www.consumercomplaints.in/jdp-club-and-resort-fraud-jdp-clud-and-resort-...

https://voxya.com/view-complaint/fraud-jdp-clud-and-resort-holiday-package/20305...
I asked for hotel booking, they have given me an option of dirty hotel, which is available at 1300 in Make my trip. May be the hotel worth rs.700 per night.

Rao holidays charged around Rs.5000 per night in advance, and now suggesting 3rd rated hotels.

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    Virar west Mumbai
    India
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