Rathimeena Travels — Parcel Service

I initiated the parcel service on 11/JAN/2023 @their Koyambedu service center... They promised us within 24 OR 48 hrs it will be delivered to Tuticorin... It's 19th JAN still I haven't received my parcel when I reached out to them it's been a week time still I haven't got any proper update & tracked the parcel it shows still it is in Chennai

Why they have to give me a fake commitment & their customer service is pathetic and they are rude as well. I tried contacting Tuticorin, Kumbakonam & Chennai none of them gave me a proper response.

It is one of the worst service ever I came across, I shouldn't trust & recommend them to any of my network.

How they can give me a fake commitment & promises... If they are not respecting customer then as a customer I shouldn't believe them anymore... If anything happened to my parcel they should take complete responsibility.