Ratnakar Bank Ltd — misbehave of collection agent

Address:	Sonipat, Haryana, 131001
Website:	cards.rblbank.com

To the concerned,
I have rbl credit card which is overdue and the collections people started threatened to my know persons, if i miss their calls sometime during the day, they started threatens other people of my knowledge on their life and beating their parents. I understand i owe the amount but this is definitely not a collections process under which you can threaten someone who receives your call, who in fact are not at all liable for my dues. They even called my work colleague and asked him to pay the balance or they will reach his native town address and beat his father in front of everyone. None of their statements come without abusive language, when the other person is pleading at every word.

Is this really a legal process of threatening elderly people on their life and reputation, that too who are not really connected with the liable person???

I don't trust these people at all so i'll not be giving any personal information here.

Expect to receive a fair resolution at kaushal. [protected]@gmail.com