[Resolved] Razorpay — airtel money wallet

Rakeshdas1203

from Guwahati, Assam

Address:

Nalbari, Assam

Hello, i tried to load an amount of 500rs two times in a row in my airtel money wallet. But the transactions was failed. Total amount 1000 was debited from my account. So i request kindly to refund the money to my bank account. The two transaction id is as follows:
[protected] and[protected].
S i request you to check the two transaction id and refund the amount as soon as possible

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Feb 9, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Razorpay Customer Care's response Hi,

We were unable to track the transaction using the provided ID. Kindly share the transaction details along with the screenshot of the debit over : https://razorpay.com/support/#request and we will have this looked into at the earliest.

Thanks and Regards,
Team Razorpay