[Resolved] Razorpay — amount debited from account but ticket not booked | |
Booked Ticket on IRCTC using Razor pay amount debited INR 620 but IRCTC website showing Payment Pending from Bank End. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. I'm not able to confirm the details from RazorPay because there is no option available to contact the customer care My transaction id[protected] from razorpay Was this information helpful? | |
May 6, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Mar 21, 2019 Updated by Anurag Vats This is the transaction details related ti my complaint. Verified Support Mar 21, 2019 Razorpay Customer Care's response Hey Anurag, We checked your transaction [protected] and confirm that this is an unsuccessful payment. The refund for the same will be credited to your account within 7-10 working days. You can trace the status of your refund here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay | |
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