[Resolved] Razorpay — amount debited from account but ticket not booked
AnAnurag Vats on Mar 19, 2019
Booked Ticket on IRCTC using Razor pay amount debited INR 620 but IRCTC website showing Payment Pending from Bank End. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking.
I'm not able to confirm the details from RazorPay because there is no option available to contact the customer care
My transaction id[protected] from razorpay
Complaint marked as Resolved May 6, 2019
[Mar 20, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Mar 21, 2019
We checked your transaction [protected] and confirm that this is an unsuccessful payment. The refund for the same will be credited to your account within 7-10 working days. You can trace the status of your refund here https://razorpay.com/support/#refund.
Thanks & Regards,
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