Razorpay — Amount deduct but not payment icici lombard

Sir
On 6th December I open licic Lombard site for renewal my car insurance car no is UK07DK0968 Neena Rajendra vatsa, amount deduct 13046 from my account but not credit in icici Lombard account.in credit card statement show pay to bonzarpay. So pl solve my problem.
My transaction no is
08905167001206022822652
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Hi Raj,

We have looked upon your query and have provided an update regarding the same on ticket ID: 4719955. We Kindly request you to get in touch with the merchant for any service related query. If you need any further assistance from our end, feel free to reply to the same email thread. We will try to assist you on priority.

Best Regards,
Mohammad

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