[Resolved] Razorpay — amount deducted from my account but ticket not booked | |
Hi, today i was booking my ticket from irctc app and paid amount through razorpay payment option. Total sum of amount (710.49) is deducted from my account but ticket is not booked. It's showing pending from bank end and in showing ticket is not booked. Either book my ticket or refund me same amount in my account so that i can book my ticket. I am attaching screen shot of details. Please resolve this in earliest. Was this information helpful? | |
Sep 24, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 22, 2019 Razorpay Customer Care's response Hi, We see that the IRCTC transaction ID: [protected] is a failed transaction. Rest assured, you will receive the refund credit in 7-10 working days. You can check the status of the same here: https://razorpay.com/support/#refund. Feel free to write to us at: https://razorpay.com/support/#request for any further queries and we'll be happy to assist you. Thanks and Regards, Team Razorpay | |
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