[Resolved] Razorpay — amount deducted from my account but ticket not booked | |
While booking tickets on 30 nov 2019 through irctc, chose option of googlepay for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked. When tried contacting customer service of razorpay there was no response. If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway. Was this information helpful? | |
Jan 4, 2020 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Dec 04, 2019 Razorpay Customer Care's response Hi, We see that the IRCTC transaction: [protected] is an unsuccessful transaction. Rest assured, you will recieve the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund. For any further queries, feel free to write to us at: https://razorpay.com/support/#request and we'll be happy to assist you. Thanks and Regards, Team Razorpay | |
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