[Resolved] Razorpay — Amount not credited to account.

[email protected]

Address:

bangalore

My name is Md afroz. I am an existing customer of razor pay, On 3rd November 2020 I made a payment. But due to some issue payment got hold and till now there is no update. Razorpay customer care number is not responding, They are not providing any help from mails. Its been around 2 weeks but till now my payment is not settled. I want resolution of my issue and for your refrance I am attaching screenshot of my payment which is not sattled yet. Kindly provide me solution of this issue.
Thank you
Md Afroz
[protected]
[protected]@gmail.com
Payment Id- pay_Fwjj4aNLzeHLhQ

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Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2020

Razorpay Customer Care's response Hey Afroz,

We completely understand your concern. Our concerned team has requested for few details over an email thread with the ticket id: [4591078]. We request you to kindly help us with the same so that we can help you out with a resolution at the earliest.

Regards,
Siddhant