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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2026
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Razorpay reviews & complaints page 94

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S
shahbaz2255
from Mudigere, Karnataka
Jan 26, 2021
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Hello,
I am a victim of sharedbk in that the company made an agreement between us that it gave some investment plans if we invest like that we will get some daily earnings i colhoosen the second plan accordingly to that plan "if you invest 3000 the company will give you daily a profit of rupees 160 and after 90days our investment will come back to us and it gave us a total profit of 14400 and i buoyed a total 5 investments means a total profit of 5investment is 72000 and i made the payment through a trusted gatway razorpay but it didn't gave me the profit and it cheated me and scammed with me and runaway with my money in that payment i have some payment screenshot. Please refund my money i am from a very poor family i trusted the razorpay and invested the money. Please refund my amount
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2021
Razorpay Customer Care's response
Hi shahbaz,

We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4994260, along with your transaction and contact details so that we can have this addressed.

Regards,
Sreenivasa.
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    S
    Shahbaz8976
    Jan 26, 2021
    Resolved
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    Resolved

    Shared bk fraud I paid money but didn't get service
    Aug 6, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Jan 26, 2021
    Updated by Shahbaz8976
    Shared bk fraud

    Hi Shahbaz,

    We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993357] our team will get this checked and provide you with an update in the shortest time possible.

    Regards,
    Amith
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      L
      Lokesh.appi
      Jan 26, 2021
      Resolved
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      Resolved

      Website: www.ciciseo.com/h5

      I invested in sharedbk through razorpay but they cheated me please transfer the money
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      No nobody as contact me please resolve my problem
      Hi Lokesh,

      We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993338] our team will get this checked and provide you with an update in the shortest time possible.

      Regards,
      Amith
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        S
        Sanjay shilavantar
        Jan 26, 2021
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        Hello there
        I purchased shared bk plan and invested my money in that according to shared bk agreement.
        From the date of rental bicycal investors will e provide rental services for the equipment purchased by shared bk. The less period is 180 days, daily profit is 1850 rupees and total profit is 333000 rupees. I invested 30000 as there plan And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted gateway razorpay. So please refund my amount in my account,
        Please refund my money in my account as soon as possible

        Name: Sanjay shilavantar

        Investment date:11/01/2021

        Cheating date: 25/01/2021

        Email id: [protected]@gmail.com

        Transaction id: pay_GO0z4iljeTPJZF
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2021
        Razorpay Customer Care's response
        Hi Sanjay,

        We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993624] our team will get this checked and provide you with an update in the shortest time possible.

        Regards,
        Amith
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          M
          Mayur Sagar
          from Bengaluru, Karnataka
          Jan 26, 2021
          Resolved
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          Hello Sir, I purchased Shared bk(Sharing Economy) plan and invested my money in that according to Shared Bk agreement. "from the date of 29/01/2021 and 06/02/2021 rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period of 1 cycle is 90 days and I bought two cycles on different dates and the daily profit is 4500 rupees for each cycle that we buy but they didn't provide me services perfectly as it promised to me, But it cheated me the company and scammed and runaway with my money. I invested my money in Shared BK because it connected to trusted gateway Razorpay, so please refund my amount in my account,
          Please refund my money in my account as soon as possible.

          My Name : Mayur A Sagar
          Cash Transfering A/c No:[protected]
          IFSC CODE :ICIC0000601
          Deposit Amount: 3000 + 3000 = 6000 total
          Email Id: [protected]@gmail.com
          Mobile Number: [protected]

          Investment Date : 29/01/2021 and 06/02/2021
          Cheating Date On :14/01/2021(25 th January 2021 Shared Bk (Sharing Economy) site was fully closed, you are the PayMaster until this service was closed.
          Merchant Name : Razorpay Software PVT LTD
          Merchant IP : 13.127.127.18

          All my transaction slips and my account details attaching.we hope to find a solution as soon as possible.
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 03, 2021
          Razorpay Customer Care's response
          Hi Mayur,

          We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993615] our team will get this checked and provide you with an update in the shortest time possible.

          Regards,
          Amith
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            K
            Kirubakaran K
            Jan 26, 2021
            Resolved
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            Website: Wwww.ciciseo.com

            Sharedbk - scam i inversted Rs.21, 300 in shared bk (share economy) bike sharing mall but site (www.ciciseos.com) is and what'sup account manager not responding.
            They take all money and they gone plz refund and take action with them.
            Transaction ids
            [protected]
            [protected]
            [protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Hi,

            We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993328] our team will get this checked and provide you with an update in the shortest time possible.

            Regards,
            Amith
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              N
              Navyaemandi
              Jan 26, 2021
              Resolved
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              I have invested 3000 rupees in this bk by purchasing a equipment in bk.the less period is 90 days the daily profit is 160 and total is profit is 14, 400 rupees and didn't provide me any service perfectly as it promised to me .But it cheated me and scammed and runaway with my money .I invested .y money in shared bk because it connected to trusted gateway razor pay. So please refund my amount in my account.
              Please refund my money as soon as possible
              Aug 14, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 03, 2021
              Razorpay Customer Care's response
              Hi Navyaemandi,

              We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993602] our team will get this checked and provide you with an update in the shortest time possible.

              Regards,
              Amith
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                P
                Pavithra vinod
                Jan 26, 2021
                Resolved
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                I purchased shared bk plan and invested my money in that according to the shared bk agreement.
                "From the date of rental bicylce investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees"
                And provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money.i invested my money in shared Bk because it connect to trusted gateway of razor pay, so please refund my amount in my account as soon as possible. Total i invested money is 3900 rupees
                Name=pavithra
                Investment date=[protected],[protected] and[protected]
                Cheated date=[protected]
                Email id=[protected]@gmail.com
                Transaction id=T2101161641115113569493
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2021
                Razorpay Customer Care's response
                Hi Pavithra,

                We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993586] our team will get this checked and provide you with an update in the shortest time possible.

                Regards,
                Amith
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                  K
                  Kabeer09
                  Jan 26, 2021
                  Resolved
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                  Hi
                  I had purchased the plan and invested my money according to shared bk agreement
                  As they said they by buying the plan they will give us the rental money of 160 on investment of 3000 for 90 days and they also said they will give back our invested money back after the end of agreement
                  But they didn't provide the service which they promised to me instead they cheated on me
                  And closed there website and run away with my money
                  I invested my money in shared Bk because it is connected to the trusted gateway Razorpay so plz refund my amount to my account as soon as possible..
                  NAME : SHAIK KABEER
                  INVESTMENT DATE: 3-jan-2021
                  Cheating date : 25-jan-2021
                  Email ID : [protected]@gmail.com
                  Transaction ID :-T2101032159349220654496
                  CollectID:ICI0133b6a9c9a74c7cafcf34d88ad723d5,
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 03, 2021
                  Razorpay Customer Care's response
                  Hey Kabeer,

                  We understand your concern here and would like to help you out. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details, please do mention the ticket ID [4993318] so that we can assist you on priority.

                  Regards,
                  Amith
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                    S
                    Syed Qadir Mehdi
                    Jan 26, 2021
                    Resolved
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                    Resolved

                    Hello there

                    I purchased shared bk plan and invested my money in that according to shared bk agreement.
                    *from the date of rental bicycle investers will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees".
                    And didn't provide me services perfectly us it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so pls refund my money in my account ASAP

                    Name : syed qadir
                    Invested : 5th Jan-2021
                    Cheating date : 25th Jan-2021
                    Email Id: [protected]@gmail.com
                    Transaction Id : T2101050843023023606060
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 03, 2021
                    Razorpay Customer Care's response
                    Hi Syed,

                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993222, along with your transaction and contact details so that we can have this addressed.

                    Regards,
                    Sreenivasa.
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                      N
                      Naveen Kunal M
                      Jan 26, 2021
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                      Complaint

                      Hello

                      I Purchased sharedbk plan and invested my money in that according to SharedBK agreement.

                      "From that date of rental bicycle investors will be provider rental services for the equipment purchased by SharedBK. The less period is 90 Days, the daily profit is 1, 850 rupees and the total profit is 1, 66, 500 rupees"
                      And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in SharedBK because it connected to trusted gateway razorpay, so please refund my amount in my account, Please Refund My Money in my account as soon as possible.

                      Name : M Naveen
                      Investment Date : 11th Jan 2021
                      Cheating Date : 25th Jan 2021
                      Email ID : [protected]@gmail.com
                      Transaction ID : pay_GNsIohFoppzg7z
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 03, 2021
                      Razorpay Customer Care's response
                      Hi Naveen,

                      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:​4993178, along with your transaction and contact details so that we can have this addressed.

                      Regards,
                      Sreenivasa.
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                        P
                        Pollepally
                        from Hyderabad, Telangana
                        Jan 26, 2021
                        Resolved
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                        I purchased shared bk plan and invested my money according to shared bk agreement
                        From date rental bicycle investors will be provide rental services for the equipment purchased by the shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees
                        And didn't provide me services perfectly as it's promised to me, but it cheated me and scammed and runaway with my money, I Invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account

                        Please refund my money in my account as soon as possible

                        Name- p srinath
                        Investment date--
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 03, 2021
                        Razorpay Customer Care's response
                        Hi Pollepally,

                        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993132, along with your transaction and contact details so that we can have this addressed.

                        Regards,
                        Sreenivasa.
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                          Y
                          Yåsh kumar
                          Jan 26, 2021
                          Resolved
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                          Resolved

                          Hello There
                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                          “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.
                          Name Yash Kumar
                          Investment Date 10 Jan. 2021
                          Cheating Date 25 jan 2021
                          Email iD [protected]@gmail.com
                          Google Transaction ID : CICAgKCzstXIPA
                          UPI Transaction ID :[protected]
                          Aug 15, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 03, 2021
                          Razorpay Customer Care's response
                          Hi Yash,

                          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993000, along with your transaction and contact details so that we can have this addressed.

                          Regards,
                          Sreenivasa.
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                            P
                            Pruthveesh badiger
                            Jan 26, 2021
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                            Resolved

                            Website: www.ciciseo.com/h5/pages/center/index

                            Hello There
                            I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                            “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                            and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                            Please refund my money in my account as soon as possible.
                            Name. Pruthveesh badiger
                            Investment Date 06/01/2021
                            Cheating Date 25/01/2021
                            Email iD [protected]@gmail.com
                            Transaction Id[protected]
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 03, 2021
                            Razorpay Customer Care's response
                            Hi Pruthveesh,

                            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4992976, along with your transaction and contact details so that we can have this addressed.

                            Regards,
                            Sreenivasa.
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                              Mullairanjith
                              Jan 26, 2021
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                              Hello There

                              I purchased shared bk plan and invested my money in that according to Shared Bk agreement.

                              "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".

                              and didn t provide me services perfectly as it promised to me, But cheat me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund

                              my amount in my account,

                              Please refund my money in my account as soon as possible.

                              Name : Mullairanjith

                              Investment Date : november 27th to january 1/1/2021

                              Cheating Date. : 25th
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Jan 26, 2021
                              Updated by Mullairanjith
                              I should get 2134rs refund please refund
                              Verified Support
                              Feb 03, 2021
                              Razorpay Customer Care's response
                              Hi Mullairanjith,

                              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993018, along with your transaction and contact details so that we can have this addressed.

                              Regards,
                              Sreenivasa.
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                                Prainl Chatterjee
                                Jan 26, 2021
                                Resolved
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                                Resolved

                                I purchased SharedBK plan and invasted money in that according to Shared BK agreement.
                                From the date of rental bicycles investors will be provide rental services for the equipment purchased by sharedBK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14, 400 rupees, and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and run away with my money. I invasted my money in sharedBK because it connected to trusted getaway razorpay,
                                So please refund my amount in my account.
                                Please refund my money as soon as possible.
                                My Name is Pranil Chatterjee
                                Investment date:~ 06/01/2021; 07:41pm
                                Cheating Date:~ 25th January 2021
                                Email ID:~ [protected]@gmail.com
                                Transection ID:~[protected]
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 03, 2021
                                Razorpay Customer Care's response
                                Hi Prainl,

                                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993060, along with your transaction and contact details so that we can have this addressed.

                                Regards,
                                Sreenivasa.
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                                  anand digital
                                  Jan 26, 2021
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                                  Dear Sir My Name Is Anand Patel And Omg Burse app Payment Getaway Deposit By razor pay and I have send Many Mail razor pay support team but not reply my complain last 1 month. so please help me and my mail id. [protected]@gmail.com
                                  my transition details already sending razor pay team.
                                  my cont. [protected]

                                  Approx :- 31300+31000 = 62300/-
                                  Razorpay customer support has been notified about the posted complaint.
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                                    adithya2705
                                    Jan 26, 2021
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                                    Hello have purchased one product from gadget hub it's worth rs 799. I trusted the site because Razorpay was there. Now after placing order haven't recieved single mail or message from that site. And now the site is not available. So kindly do the needful.

                                    Name: Adithya Acharya M
                                    Purchased date: 14th Jan 2021
                                    Email: [protected]@gmail.com
                                    Transaction Id: pay_GPCokTfJUQDhls
                                    Razorpay customer support has been notified about the posted complaint.
                                    Feb 06, 2021
                                    Updated by adithya2705
                                    Any update please let me know?
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                                      Rajeev9931
                                      Jan 26, 2021
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                                      Hello there
                                      I purchased shared BK plan and infested my money in that according to shared BK agreement. From the the date of rental bicycle investor will be provide rental services for the equipment purchased by shared BK the less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 rupees.
                                      And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razorpay, so please refund my money in my account as soon as possible.

                                      Name - Rajeev kumar
                                      Investment date - 10/01/2021
                                      Cheating date - 25/01/2021
                                      Email id - [protected]@gmail.com
                                      Transaction id[protected]
                                      Razorpay customer support has been notified about the posted complaint.
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                                        Swarna J
                                        Jan 26, 2021
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                                        Hello Sir,
                                        I've a bought a bicycle rental plan from Shared Bk, according to the agreement it is 90 days, per day Rs.15
                                        I've paid Rs.2000, . But they didn't provided the services to me and scammed me. Actual amount I should get is Rs.8100.
                                        I've paid it because it is connected to trusted site, Razorpay.
                                        So please look into it and refund the money into my account. Please make it as soon as possible.

                                        Name. Swarna Kumar Jambi
                                        Investment Date:[protected]
                                        Cheating Date:[protected]
                                        Email ID: [protected]@gmail.com
                                        Transaction ID:[protected]
                                        Razorpay customer support has been notified about the posted complaint.
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