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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 94

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S
Shahbaz8976
Jan 26, 2021
Resolved
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Resolved

Shared bk fraud I paid money but didn't get service
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jan 26, 2021
Updated by Shahbaz8976
Shared bk fraud

Hi Shahbaz,

We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993357] our team will get this checked and provide you with an update in the shortest time possible.

Regards,
Amith
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    Lokesh.appi
    Jan 26, 2021
    Resolved
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    Resolved

    Website: www.ciciseo.com/h5

    I invested in sharedbk through razorpay but they cheated me please transfer the money
    Aug 6, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    No nobody as contact me please resolve my problem
    Hi Lokesh,

    We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993338] our team will get this checked and provide you with an update in the shortest time possible.

    Regards,
    Amith
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      Sanjay shilavantar
      Jan 26, 2021
      Resolved
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      Hello there
      I purchased shared bk plan and invested my money in that according to shared bk agreement.
      From the date of rental bicycal investors will e provide rental services for the equipment purchased by shared bk. The less period is 180 days, daily profit is 1850 rupees and total profit is 333000 rupees. I invested 30000 as there plan And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted gateway razorpay. So please refund my amount in my account,
      Please refund my money in my account as soon as possible

      Name: Sanjay shilavantar

      Investment date:11/01/2021

      Cheating date: 25/01/2021

      Email id: [protected]@gmail.com

      Transaction id: pay_GO0z4iljeTPJZF
      Aug 14, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2021
      Razorpay Customer Care's response
      Hi Sanjay,

      We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993624] our team will get this checked and provide you with an update in the shortest time possible.

      Regards,
      Amith
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        M
        Mayur Sagar
        from Bengaluru, Karnataka
        Jan 26, 2021
        Resolved
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        Hello Sir, I purchased Shared bk(Sharing Economy) plan and invested my money in that according to Shared Bk agreement. "from the date of 29/01/2021 and 06/02/2021 rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period of 1 cycle is 90 days and I bought two cycles on different dates and the daily profit is 4500 rupees for each cycle that we buy but they didn't provide me services perfectly as it promised to me, But it cheated me the company and scammed and runaway with my money. I invested my money in Shared BK because it connected to trusted gateway Razorpay, so please refund my amount in my account,
        Please refund my money in my account as soon as possible.

        My Name : Mayur A Sagar
        Cash Transfering A/c No:[protected]
        IFSC CODE :ICIC0000601
        Deposit Amount: 3000 + 3000 = 6000 total
        Email Id: [protected]@gmail.com
        Mobile Number: [protected]

        Investment Date : 29/01/2021 and 06/02/2021
        Cheating Date On :14/01/2021(25 th January 2021 Shared Bk (Sharing Economy) site was fully closed, you are the PayMaster until this service was closed.
        Merchant Name : Razorpay Software PVT LTD
        Merchant IP : 13.127.127.18

        All my transaction slips and my account details attaching.we hope to find a solution as soon as possible.
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2021
        Razorpay Customer Care's response
        Hi Mayur,

        We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993615] our team will get this checked and provide you with an update in the shortest time possible.

        Regards,
        Amith
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          K
          Kirubakaran K
          Jan 26, 2021
          Resolved
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          Resolved

          Website: Wwww.ciciseo.com

          Sharedbk - scam i inversted Rs.21, 300 in shared bk (share economy) bike sharing mall but site (www.ciciseos.com) is and what'sup account manager not responding.
          They take all money and they gone plz refund and take action with them.
          Transaction ids
          [protected]
          [protected]
          [protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Hi,

          We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993328] our team will get this checked and provide you with an update in the shortest time possible.

          Regards,
          Amith
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            N
            Navyaemandi
            Jan 26, 2021
            Resolved
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            I have invested 3000 rupees in this bk by purchasing a equipment in bk.the less period is 90 days the daily profit is 160 and total is profit is 14, 400 rupees and didn't provide me any service perfectly as it promised to me .But it cheated me and scammed and runaway with my money .I invested .y money in shared bk because it connected to trusted gateway razor pay. So please refund my amount in my account.
            Please refund my money as soon as possible
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2021
            Razorpay Customer Care's response
            Hi Navyaemandi,

            We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993602] our team will get this checked and provide you with an update in the shortest time possible.

            Regards,
            Amith
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              P
              Pavithra vinod
              Jan 26, 2021
              Resolved
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              Resolved

              I purchased shared bk plan and invested my money in that according to the shared bk agreement.
              "From the date of rental bicylce investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees"
              And provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money.i invested my money in shared Bk because it connect to trusted gateway of razor pay, so please refund my amount in my account as soon as possible. Total i invested money is 3900 rupees
              Name=pavithra
              Investment date=[protected],[protected] and[protected]
              Cheated date=[protected]
              Email id=[protected]@gmail.com
              Transaction id=T2101161641115113569493
              Aug 14, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 03, 2021
              Razorpay Customer Care's response
              Hi Pavithra,

              We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993586] our team will get this checked and provide you with an update in the shortest time possible.

              Regards,
              Amith
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                K
                Kabeer09
                Jan 26, 2021
                Resolved
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                Hi
                I had purchased the plan and invested my money according to shared bk agreement
                As they said they by buying the plan they will give us the rental money of 160 on investment of 3000 for 90 days and they also said they will give back our invested money back after the end of agreement
                But they didn't provide the service which they promised to me instead they cheated on me
                And closed there website and run away with my money
                I invested my money in shared Bk because it is connected to the trusted gateway Razorpay so plz refund my amount to my account as soon as possible..
                NAME : SHAIK KABEER
                INVESTMENT DATE: 3-jan-2021
                Cheating date : 25-jan-2021
                Email ID : [protected]@gmail.com
                Transaction ID :-T2101032159349220654496
                CollectID:ICI0133b6a9c9a74c7cafcf34d88ad723d5,
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2021
                Razorpay Customer Care's response
                Hey Kabeer,

                We understand your concern here and would like to help you out. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details, please do mention the ticket ID [4993318] so that we can assist you on priority.

                Regards,
                Amith
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                  S
                  Syed Qadir Mehdi
                  Jan 26, 2021
                  Resolved
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                  Resolved

                  Hello there

                  I purchased shared bk plan and invested my money in that according to shared bk agreement.
                  *from the date of rental bicycle investers will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees".
                  And didn't provide me services perfectly us it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so pls refund my money in my account ASAP

                  Name : syed qadir
                  Invested : 5th Jan-2021
                  Cheating date : 25th Jan-2021
                  Email Id: [protected]@gmail.com
                  Transaction Id : T2101050843023023606060
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 03, 2021
                  Razorpay Customer Care's response
                  Hi Syed,

                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993222, along with your transaction and contact details so that we can have this addressed.

                  Regards,
                  Sreenivasa.
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                    N
                    Naveen Kunal M
                    Jan 26, 2021
                    Resolved
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                    Resolved

                    Complaint

                    Hello

                    I Purchased sharedbk plan and invested my money in that according to SharedBK agreement.

                    "From that date of rental bicycle investors will be provider rental services for the equipment purchased by SharedBK. The less period is 90 Days, the daily profit is 1, 850 rupees and the total profit is 1, 66, 500 rupees"
                    And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in SharedBK because it connected to trusted gateway razorpay, so please refund my amount in my account, Please Refund My Money in my account as soon as possible.

                    Name : M Naveen
                    Investment Date : 11th Jan 2021
                    Cheating Date : 25th Jan 2021
                    Email ID : [protected]@gmail.com
                    Transaction ID : pay_GNsIohFoppzg7z
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 03, 2021
                    Razorpay Customer Care's response
                    Hi Naveen,

                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:​4993178, along with your transaction and contact details so that we can have this addressed.

                    Regards,
                    Sreenivasa.
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                      P
                      Pollepally
                      from Hyderabad, Telangana
                      Jan 26, 2021
                      Resolved
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                      I purchased shared bk plan and invested my money according to shared bk agreement
                      From date rental bicycle investors will be provide rental services for the equipment purchased by the shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees
                      And didn't provide me services perfectly as it's promised to me, but it cheated me and scammed and runaway with my money, I Invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account

                      Please refund my money in my account as soon as possible

                      Name- p srinath
                      Investment date--
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 03, 2021
                      Razorpay Customer Care's response
                      Hi Pollepally,

                      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993132, along with your transaction and contact details so that we can have this addressed.

                      Regards,
                      Sreenivasa.
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                        Y
                        Yåsh kumar
                        Jan 26, 2021
                        Resolved
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                        Resolved

                        Hello There
                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                        “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                        Please refund my money in my account as soon as possible.
                        Name Yash Kumar
                        Investment Date 10 Jan. 2021
                        Cheating Date 25 jan 2021
                        Email iD [protected]@gmail.com
                        Google Transaction ID : CICAgKCzstXIPA
                        UPI Transaction ID :[protected]
                        Aug 15, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 03, 2021
                        Razorpay Customer Care's response
                        Hi Yash,

                        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993000, along with your transaction and contact details so that we can have this addressed.

                        Regards,
                        Sreenivasa.
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                          P
                          Pruthveesh badiger
                          Jan 26, 2021
                          Resolved
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                          Resolved

                          Website: www.ciciseo.com/h5/pages/center/index

                          Hello There
                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                          “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.
                          Name. Pruthveesh badiger
                          Investment Date 06/01/2021
                          Cheating Date 25/01/2021
                          Email iD [protected]@gmail.com
                          Transaction Id[protected]
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 03, 2021
                          Razorpay Customer Care's response
                          Hi Pruthveesh,

                          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4992976, along with your transaction and contact details so that we can have this addressed.

                          Regards,
                          Sreenivasa.
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                            M
                            Mullairanjith
                            Jan 26, 2021
                            Resolved
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                            Resolved

                            Hello There

                            I purchased shared bk plan and invested my money in that according to Shared Bk agreement.

                            "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".

                            and didn t provide me services perfectly as it promised to me, But cheat me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund

                            my amount in my account,

                            Please refund my money in my account as soon as possible.

                            Name : Mullairanjith

                            Investment Date : november 27th to january 1/1/2021

                            Cheating Date. : 25th
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Jan 26, 2021
                            Updated by Mullairanjith
                            I should get 2134rs refund please refund
                            Verified Support
                            Feb 03, 2021
                            Razorpay Customer Care's response
                            Hi Mullairanjith,

                            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993018, along with your transaction and contact details so that we can have this addressed.

                            Regards,
                            Sreenivasa.
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                              Prainl Chatterjee
                              Jan 26, 2021
                              Resolved
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                              Resolved

                              I purchased SharedBK plan and invasted money in that according to Shared BK agreement.
                              From the date of rental bicycles investors will be provide rental services for the equipment purchased by sharedBK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14, 400 rupees, and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and run away with my money. I invasted my money in sharedBK because it connected to trusted getaway razorpay,
                              So please refund my amount in my account.
                              Please refund my money as soon as possible.
                              My Name is Pranil Chatterjee
                              Investment date:~ 06/01/2021; 07:41pm
                              Cheating Date:~ 25th January 2021
                              Email ID:~ [protected]@gmail.com
                              Transection ID:~[protected]
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 03, 2021
                              Razorpay Customer Care's response
                              Hi Prainl,

                              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993060, along with your transaction and contact details so that we can have this addressed.

                              Regards,
                              Sreenivasa.
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                                anand digital
                                Jan 26, 2021
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                                Dear Sir My Name Is Anand Patel And Omg Burse app Payment Getaway Deposit By razor pay and I have send Many Mail razor pay support team but not reply my complain last 1 month. so please help me and my mail id. [protected]@gmail.com
                                my transition details already sending razor pay team.
                                my cont. [protected]

                                Approx :- 31300+31000 = 62300/-
                                Razorpay customer support has been notified about the posted complaint.
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                                  adithya2705
                                  Jan 26, 2021
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                                  Hello have purchased one product from gadget hub it's worth rs 799. I trusted the site because Razorpay was there. Now after placing order haven't recieved single mail or message from that site. And now the site is not available. So kindly do the needful.

                                  Name: Adithya Acharya M
                                  Purchased date: 14th Jan 2021
                                  Email: [protected]@gmail.com
                                  Transaction Id: pay_GPCokTfJUQDhls
                                  Razorpay customer support has been notified about the posted complaint.
                                  Feb 06, 2021
                                  Updated by adithya2705
                                  Any update please let me know?
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                                    Rajeev9931
                                    Jan 26, 2021
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                                    Hello there
                                    I purchased shared BK plan and infested my money in that according to shared BK agreement. From the the date of rental bicycle investor will be provide rental services for the equipment purchased by shared BK the less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 rupees.
                                    And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razorpay, so please refund my money in my account as soon as possible.

                                    Name - Rajeev kumar
                                    Investment date - 10/01/2021
                                    Cheating date - 25/01/2021
                                    Email id - [protected]@gmail.com
                                    Transaction id[protected]
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Swarna J
                                      Jan 26, 2021
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                                      Hello Sir,
                                      I've a bought a bicycle rental plan from Shared Bk, according to the agreement it is 90 days, per day Rs.15
                                      I've paid Rs.2000, . But they didn't provided the services to me and scammed me. Actual amount I should get is Rs.8100.
                                      I've paid it because it is connected to trusted site, Razorpay.
                                      So please look into it and refund the money into my account. Please make it as soon as possible.

                                      Name. Swarna Kumar Jambi
                                      Investment Date:[protected]
                                      Cheating Date:[protected]
                                      Email ID: [protected]@gmail.com
                                      Transaction ID:[protected]
                                      Razorpay customer support has been notified about the posted complaint.
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                                        adithya2705
                                        Jan 26, 2021
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                                        I purchased shared bk( Razorpay) plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 4800 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money(Amount is 3000) in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.

                                        Name - Adithya Acharya M
                                        Investment Date - 16JAN2021
                                        Email iD: [protected]@gmail.com
                                        Transaction ld - MQJ-575178
                                        Razorpay customer support has been notified about the posted complaint.
                                        Feb 10, 2021
                                        Updated by adithya2705
                                        Hello please respond to my complaint.
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