[Resolved] Razorpay — buy a top

Subhashree Malla

from Kendraparha, Odisha

Address:	Khordha, Odisha, 751030
Website:	www.razorpay.com

I'm subhashree from bhubaneswar odisha. I have buy one top on oct 27th morning from fashion dairy. This site has no cash on delivery option. So, i paid money and buy top. The site sms me that i will get top after 10 to 13 days. But till now i did not get any top or any sms. I want to know is this a fraud site or i have refund money back. So i want to know that what is the process i will get the top, or i will get top or what the company will do for me. Give a valuable ans and send money or top

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Dec 26, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

Razorpay Customer Care's response Hi Subhashree,

Please write to us at: https://razorpay.com/support/#request with the transaction details and we'll have this looked into at the earliest.

Thanks and Regards,
Team Razorpay

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Comments

Sanjit Sethy

from Pune, Maharashtra

Dear Sir/ Madam,
I had booked a ticket through irctc on Dt-10/11/2018 by razorpay . my ticket transaction was failure but my Rs1495.49 has been debited.my transaction ID-[protected]. Please refund money in my account early.
Thanking you
Sanjit Ranjan Sethy

Razorpay Customer Care's response, Nov 25, 2018

Verified Support

Hi Sanjit,

We see that the refund: rfnd_BKbT1givLlqCKY was successfully processed on: 11th Nov, 2018. Since you have not received a credit in your account yet, we would advice you to contact the dispute department in any branch of your issuing bank and dispute this transaction. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thanks and Regards,
Team Razorpay

kuldeep pandey pandey

from Gurgaon, Haryana

Hi namaskar sir tatkal ticket booking ticket booking hua nahi account Se Mere 1305 David ho chuka hai so Mera amount refund kiya jaye Transaction ID [protected] please my request hai check kiya jaye Mera amount refund kiya jaye Mera
State Bank account number account number
[protected] kuldeep pandey
contact number
[protected]

kuldeep pandey pandey's reply, Nov 25, 2018

Message kiya sir g kuch reply aaya nahi aur mera amount refund nahi aaya so please my refund amount I am wait waiting already 20 kis din but my amount refund please help me razor customer care toll free number incorrect

Razorpay Customer Care's response, Nov 25, 2018

Verified Support

Hi Kuldeep,

We see that the refund: rfnd_BKIGAjZPhBzVF2 was successfully processed on: 10th Nov, 2018. Since you have not received a credit in your account yet, we would advice you to contact the dispute department in any branch of your issuing bank and dispute this transaction. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thanks and Regards,
Team Razorpay