[Resolved] Razorpay — Collectionbazarshop.myshopify.com says payment failed while my bank says my payment is successful | |
I bought a chair from the above web site and looks like a fraud. Here is the response from ICICI bank on my payment Dear Customer, Greetings from ICICI Bank. Hope you and your loved ones are healthy and safe. Your transaction of Rs 652.91 from ICICI Bank was successfully credited to the beneficiary PAYU account XXXXXXXXXXX0025 on 18/03/2021 15:46:58 with RRN[protected]. Beneficiary details are as follows: Name : PAYU Account No : XXXXXXXXXXX0025 IFSC Code : YESB0YBLUPI VPA : [protected]@ybl Msg from PAYU Dear, We noticed that your transaction through our payment gateway may not have completed. Please find a copy of your transaction details included below: Merchant: clubline.online Transaction ID: [protected] Amount: 652.91 Date:[protected]:12:24 Phone Number: 0900XXXXXXX We encourage you to complete your order by clicking Retry Now. This retry link is valid for 2 days. In the rare event that you have been charged, Please contact seller at clubline.online Regards, PayU on behalf of clubline.online Was this information helpful? | |
Aug 21, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 16, 2021 Razorpay Customer Care's response Hi Jagdish, Greetings for the day. Thank you for reaching out to us. We see that the above payment has been made to a different payment gateway. Hence we would request you to kindly get in touch with the concerned payment gateway to get your queries addressed. Regards, Sachin. | |
Add a Comment | |
56%
Complaints
3545
Pending
177
Resolved
1903
View all 3545 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
Post your Comment