[Resolved] Razorpay — Disputed transaction | |
Dear Team, I have been writing this mail from last one week to the merchant for my payment confirmation and NOC, however they are not even bother to respond a mail neither on call. I have been asked to pay the Full Loan Amount along with the charge through razor payment link, to get the loan amount closed and i have paid the full amount, now the Indiabulls team has starting sending my EMI link, after receiving full amount how come they charge EMI when the total amount as paid. I have tried a lot to contact them on phone and on email both, but they are not responding. I request team razorpay to please intervene in this matter. thanks! Ashwani Was this information helpful? | |
Aug 10, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Feb 12, 2021 Razorpay Customer Care's response Hi Ashwani, This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5041939] for us to assist you on priority. Regards, Sreenivasa | |
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