Razorpay — Extra money deducted for passport application

Hi Razorpay,
Why I have charged 1500 Rs extra for passport application, the application fee is 1500 but you charged me 3000 Rs.
Please return my 1500 extra deductions ASAP as it’s illegal, otherwise I am forced to log a complaint.
I will tweet about this fraud in tweeter as well by mentioning passport office and gov of India.
I have created a support ticket 4698836 with you, I hope my amount will be returned back ASAP.
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Razorpay customer support has been notified about the posted complaint.
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Hi Nitin,

We understand the inconvenience caused to you, we have looked upon your query and provided an update on ticket ID 4698836. We request you to go through the email. If you need any further assistance, feel free to reply on the same email thread. We will take this up on priority.

Regards,
Anas
Team Razorpay

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