[Resolved] Razorpay — Fastag registration fee.

Mandhan Roy

from Morigaon, Assam

Website:

Razorpay.com

Hi,

I have applied for fastag through applyfastag.com and made a payment of Rs 1850. My payment id - Gc9xjPrKHTwo3V.
But still their is no response from their side. Arey they making us fraud because at the same time my bank is offering fastag with Rs 499. When I am asking for the refund their is no response from their side.
Please I want refund of Rs 1850.

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Aug 9, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi Mandhan,

We have noted your concern regarding the transaction and have raised a request on your behalf with ticket ID [5103091]. Also, an update has been provided regarding your concern. Please refer to the detailed email and file a chargeback in your issuing bank to get this checked.

Here to help,
Anas
Team Razorpay