[Resolved] Razorpay — fraud | |
My name is Christina Gerges, on 2/2/2018 I have recieved several messages include transactions that have been done with my credit card, they were INR 13768.08, INR 24266.00, INR 13768.08, INR 6893.92 all at RAZ*IRCTC, Statesman Ho, New Delhi, India. My credit card was skimmed and I DID NOT do these transactions, I was in Egypt Cairo when I recieved those messages, I informed my bank who filed a complaint and went through the legal procedures. I would like to know what was bought with it? Who recieved it? Where did that happen? Again, I did not do these transactions. I contacted you through email Ticket ID - 469833 Was this information helpful? | |
May 22, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 Razorpay Customer Care's response Hey Christina, We see that our team has requested you for certain details over the mail thread with reference number 469833. Kindly revert to the same so we can check and update you. Thanks & Regards, Team Razorpay | |
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Sir payment 22 march2019
abhi tak refund nahi hua
We checked our logs and see that the transaction pay_CAMz9ByOboJNcG has been processed successfully to the merchant. You can track the status of your transaction here https://bit.ly/2DSjy4T.
Thanks & Regards,
Team Razorpay