[Resolved] Razorpay — fraud transaction

nagkona

Address:	136/b 13th cross kondappa layout Yelahanka old town Bangalore
Website:	lappy store com ,smart store.com

Hi, redit card no: 7063
Customer id: 68982752
Hi sir/madam, august month 2020 2nd sunday mid night around 1.51am am seeing my face book page on that time am received a message from lappy store discount sale price in that time am purchase a item of rupees 1499/- that time am receiving a message that message am sleeping time by mistakenly am press that same time my account amount deduction razor pay after that am checking my order status now its showing sorry this store is currently unavailable in my account amount was deducted can you please help me this is unexpectedly done am checking company but not available web site also to please take a complaint the against the lappy store transactions.. Razorpay kindly refund my amount this company cheating daily coming ads in face book web site smart store.com after amount deducting site is not available please look in to this fraud site please.
Thanks
Nagendra k [protected]
Email id: [protected]@gmail.com
Mobile no: [protected]
Alternate no: 91 - [protected]
Kindly do the needful

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Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2020

Razorpay Customer Care's response Hi Nagkona,

We are sorry to hear this and would like to help you out. Please share your transaction and contact details here: https://razorpay.com/support/#request. We will get back to you on the same at the earliest.

Regards,
Team Razorpay