Razorpay — I have lost by money of rupees 15000 due to Shared BK scam

I have invested in Shared BK Company. Since, the payment processing through the gateway razorpay most trusted payment gateway. But, the shared Bk company took our money and frauded by closing the site. Please refund the amount at the earliest.
Name: Shahul Hameed N
Investment Date:
24th Dec 2020
25th Dec 2020
29th Dec 2020
1st Jan 2021
2nd Jan 2021
6th Jan 2021
Email id:sha.[protected]@gmail.com
Transaction id:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Cheating date : 25th Jan 2021
Contact Number: [protected]
+6 photos
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Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2021
Razorpay Customer Care's response
Hi Shahul,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5054196] for us to assist you on priority.

Regards,
Sreenivasa.
Feb 16, 2021
Updated by Shahul_hamee
Hi Razorpay Team,

Your team just closing the ticket with no resolution. Please help in refunding the amount.

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