[Resolved] Razorpay — I have ordered a dress but did not receive confirmation of order. Want to get refund.

SnehaKothari

Website:

www.ordinaree.com

I have ordered from ordinaree.com. have paid through Paytm 1955 rs. But didn't receive order confirmation and no message from the site customer care. So want to get my money back and want to cancel my order... Please help..

Paid Rs.1955 to E Commerce from Paytm Balance. Updated Balance: Paytm Wallet- Rs 46.93. More Details: https://paytm.me/enKY-hh

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Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2021

Razorpay Customer Care's response Hi Sneha,

We are sorry to hear this and would like to help you out. In order to do so, please raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [5363808] for us to assist you on priority.

Regards,
Sachin