Razorpay — I have paid payment and didn't get any service

Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:- Karun P Shamanur
Investment Date :-01 January 2021
Cheating Date:- 19 January 2021
Email iD :- [protected]@gmail.com
Transaction ID :- T2101012101372680605200
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Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi Karun,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5041048] for us to assist you on priority.

Regards,
Sreenivasa
Feb 13, 2021
Updated by Karun14
I have raised the complaint in razorpay and mentioned the id please process the refund as soon as possible

Feb 22, 2021
Updated by Karun14
Please update the status of the complaint
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