Razorpay — I have paid payment but I didn't get amount

I know this also payment gateway but how can I trust this payment gateway in future.Why Razorpay provide any scammer it’s payment gateway like OMG Burse, Shared BK etc.Those cheated us and scam. In short I am cheated and lost my money the reason is only you, Therefore you will have to refund my amount as soon as possible.Otherwise I’ll never use this Razorpay payment gateway in my life. Hello there I purchased shared bk plan and invested my money in that according to Shared bk agreement.'from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared bk.the less period 90days.the daily profit is 850 rupees and total profit is 76500 rupees and didn't provide me service perfectly as it promised to me but it cheated me the scammed and runway with my money.i invested 15000 rupees my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account please refund my money in account as soon as possible.iam poor family Plz help me 😥🙏🙏🙏😭

Name: Mohammed sabeer pasha
Transaction date:21 Dec 2020
investment date:21 Dec 2020
cheating date:[protected]
mail id: [protected]@gmail.com.. Transaction I'd:[protected]
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Razorpay customer support has been notified about the posted complaint.
Feb 04, 2021
Updated by MOHAMMED sabeer pasha
1week ago Don't help in @razorpay customer service and team Iam loss money 15k in razorpay though payment successful completed Plz help me iam poor family

Feb 04, 2021
Updated by MOHAMMED sabeer pasha
Razorpay team though mail received
Feb 07, 2021
Updated by MOHAMMED sabeer pasha
I thought before that razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that razorpay never provide its payment services any scammer and I had to pay payment without thinking, therefore I was in shock when I knew that iam cheated though razorpay, And I lost my money due to Razorpay, because it provided his payment services a scammer, 😭it seems to me now that's happened by mistake towards Razorpay team,
Now there is only one solution, You should refund my amount as soon as possible otherwise you will lose so many your loved Customers,

Kindly i request you please Refund my amount As soon possible

Name: Mohammed sabeer pasha
Transaction date:21 Dec 2020
investment date:21 Dec 2020
cheating date:[protected]
mail id: [protected]@gmail.com.. Transaction I'd:[protected]

Razorpay Ticket reference number:
#5001093

Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi Sabeer,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5041645] for us to assist you on priority.

Regards,
Sreenivasa
Feb 12, 2021
Updated by MOHAMMED sabeer pasha
Already cyber cell case 5days back complaint... cyber team already fraud shared bk team catched in arrested 3memers see attached proof statement

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Already cyber cell case 5days back complaint... cyber team already fraud team catched in arrested 3memers see attached proof statement

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